Privacy policy

This Privacy Policy describes how AssureOne, LLC (the “Company,” “we,” “our,” or “us”), based in Florida, collects, uses, and discloses your personal information when you visit or make a purchase through our website (the “Site”) or otherwise interact with us.

Contact

If you have questions, would like more information about our privacy practices, or wish to make a complaint, please contact us by email at Info@AssureOne.com or by mail to:
AssureOne, LLC
2518 Burnsed Blvd., Suite 433, The Villages Florida 32163, United States

Collecting Personal Information

When you visit the Site or make a purchase, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below:

● Device information

• Purpose: To load the Site accurately for you, to detect fraud, and to analyze Site usage to optimize our operations.

• Source: Collected automatically when you access our Site through cookies, log files, web beacons, tags or pixels.

• Disclosure for a business purpose: May be shared with our service providers (e.g., our e-commerce platform).

• Personal Information collected: browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.

● Order information

• Purpose: To fulfil your contract, to process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen for risk or fraud, and when aligned with your preferences, to send you information or advertising relating to our products or services.

• Source: Collected from you.

• Disclosure for a business purpose: May be shared with our e-commerce platform or payment processors.

• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or other payment instrument information), email address, and phone number.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at Info@AssureOne.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers that help us provide our services and fulfill our contracts with you. For example:

• We use third-party platforms to power our online store, process payments, and provide shipping logistics.

• We may share your Personal Information to comply with applicable laws or respond to lawful requests (e.g., a subpoena or court order), or to otherwise protect our rights.

Behavioral Advertising

As described above, we may use your Personal Information to send you targeted advertising or marketing communications we believe might interest you. For example:

• We may use analytics tools to understand how customers use the Site and tailor our offerings accordingly.

• We may share information about your use of the Site, your purchases, and your interactions with ads on other websites with our advertising partners.

• You have choices regarding these practices. For example:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, fulfilling and shipping your orders, and keeping you updated on new products, services or offers.

Lawful Basis for EU/EEA (GDPR) Residents

If you are a resident of the European Economic Area (“EEA”), our legal basis for processing your Personal Information includes:

• Your consent;

• Performance of the contract between you and us;

• Compliance with our legal obligations;

• Protection of your vital interests;

• A task carried out in the public interest; and/or

• Our legitimate interests (provided such interests do not override your rights and freedoms).

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your rights” section below.

Automated Decision-Making

If you are in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when that decision has legal or similarly significant effect on you. We do not engage in fully automated decision-making that has such an effect. However, our service providers may use limited automated decision-making (for example fraud-checking) which does not have a legal or similarly significant effect on you.

Sale of Personal Information

If your business is subject to the California Consumer Privacy Act (“CCPA”) and you sell Personal Information (as defined under CCPA), you must include appropriate disclosures here such as:

• Categories of information sold;

• Whether you provide financial incentives for the sale of information;

• How individuals may opt-out of the sale;

• Whether your business sells information of minors.

If AssureOne, LLC does not sell Personal Information, you may simply state:

“We do not sell your Personal Information.”

Your Rights

• GDPR (EEA residents): You have the right to request access to, correction of, deletion of, and portability of your Personal Information. If you would like to exercise these rights, please contact us at Info@AssureOne.com.

• CCPA (California residents): You have the right to know what categories of Personal Information we have collected and disclosed, the right to request deletion of your Personal Information, and the right to opt out of any “sale” of your Personal Information. If you would like to exercise these rights, please contact us at Info@AssureOne.com.

• Florida & U.S. Residents: We comply with applicable federal and state laws, including the Florida Information Protection Act (FIPA) which mandates reasonable security measures and breach notification procedures. privacy.ufl.edu

Cookies

A cookie is a small file placed on your computer or device when you visit the Site. We use cookies to optimize your experience, remember your preferences and help us analyse site usage and advertising. You may choose to disable cookies via your browser settings; however, doing so may limit your ability to use certain features of the Site.

Do Not Track

Please note that because there is no consistent industry standard for responding to “Do Not Track” browser signals, we do not currently alter our data collection or usage practices upon receipt of such a signal.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated policy on the Site and update the “Last updated” date below.

Complaints

If you believe we have not responded satisfactorily to your inquiry or complaint, you have the right to file a complaint with the competent data protection authority in your jurisdiction.